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This page outlines the vacancy and the key skills and responsibilities for the role.



Support Coordinator - TWBSS

Wonthaggi, Australia

Reference: 5442290

  • Contribute to the support and treatment of some of the most vulnerable in our communities, together we can make a difference
  • Newly introduced role to Wellways in a brand-new program based in Wonthaggi, supporting people who are on their journey to recovery following an attempted suicide
  • Full-time, fixed-term to 31st October 2022 - $69k annual salary (pro rata) + superannuation + salary packaging benefits + leave loading

Wellways, in partnership with Latrobe Regional Hospital and Beyond Blue, has successfully won a tender to deliver The Way Back Suicide Service (TWBSS) in the Gippsland region. TWBSS is a suicide attempt after-care service that was developed by Beyond Blue to fill the gap in the continuity of care for people discharged from hospital after a suicide attempt. It is designed to prevent deaths by suicide, fill an unmet need in the community and health system and be a cost-effective and sustainable model.

The role of the Support Coordinator is to participate in intake and assessment processes and support those who have been referred to Wellways from Latrobe Regional Hospital. You will provide non-clinical care and individualised support to people and their families and carers who are referred to the service for the first three months following a suicide attempt. You will be required to travel across the Gippsland region.

The role is full-time, fixed-term til 31st October 2022.

Why us?

Wellways are a team of approximately 2000 staff and 150 volunteers across 93 sites providing a range of programs, services and supports to people right across Queensland, New South Wales, Australian Capital Territory, Victoria and Tasmania. We remain committed to our mission, of creating inclusive communities where everyone can imagine and achieve their hopes and potential; and we are always on the lookout for like-minded people who would like to be a part of this.

What do you need?

  • Minimum Diploma level qualification and experience in working in a support role for people with mental health challenges
  • Experience in the human services or related sector including individual and family support worker and intake and assessment experience
  • Experience in working with people bereaved through suicide or experience in dealing with severe personal trauma
  • An understanding of recovery principles and/or strengths-based principles
  • Highly developed written and verbal communication skills and the ability to effectively interact with people from a variety of backgrounds including CALD and Aboriginal and Torres Strait Islander
  • Evidence of the Right to work in Australia
  • Evidence of, or a willingness to undergo a National Police Records Check, Working with Children Check-employment, NDIS Worker Orientation Module Certificate and DWES clearance

To view the responsibilities and essential requirements in detail, please download a copy of the position description via our careers page: http://wellways.recruitmenthub.com.au/Vacancies and enter the reference code: 5442290

Hit the Apply Now button at the bottom of the page to submit your application. Please ensure each mandatory question is completed before uploading your documentation.

For a confidential discussion about the role, please contact Tanya Hayes, Manager, Mental Health Services on 0428 769 183

Applications close 25 April 2021

We warmly encourage people from Aboriginal and Torres Strait Islander communities and people with a lived experience of mental health and disability to apply. Wellways Australia Limited is committed to the safeguarding of children and vulnerable people. All applicants applying for roles within Wellways must undergo a screening process prior to their successful appointment.


Applications Close: 25 Apr 2021



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